dawi11 Privacy Policy — Your Data, Handled Straight

01 Who We Are

dawi11 is an online entertainment platform operating at dawi11.pro, offering sports betting, slots, live casino games and bingo to adult players in Pakistan. When this Privacy Policy refers to "dawi11", "we", "us" or "our", it means the platform and its operators.

This Privacy Policy applies to all data collected through the dawi11 website, any mobile-optimised version of the platform and any communications between dawi11 and its registered or prospective players. It covers data you provide directly, data collected automatically through your use of the platform and data received from payment processors when you make PKR deposits or withdrawals.

02 What Personal Data We Collect

dawi11 collects personal data that falls into the following categories:

dawi11 does not collect sensitive personal categories such as health data, biometric data or information about religious or political beliefs unless specifically required for identity verification under applicable obligations.

03 How We Collect Your Data

Your personal data reaches dawi11 through several routes:

• Direct registration: When you create a dawi11 account, you provide identity and contact information directly through the registration form.
• Account activity: Every time you log in, deposit PKR, place a bet, play a slot, enter a bingo room or interact with any platform feature, data about that activity is recorded against your account.
• Payment processors: When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer or card, the payment processor shares transaction confirmation data with dawi11 to update your wallet balance and record the transaction.
• Automated technical collection: dawi11's servers automatically log technical data — including IP address, device type and session information — whenever the platform is accessed.
• Cookies and similar technologies: The platform uses cookies and similar tracking tools to maintain your session, remember preferences and analyse platform usage. See Section 07 for details.
• Support communications: If you contact dawi11 support via email or on-platform messaging, the content of those communications is stored and associated with your account.

04 Why We Use Your Personal Data

dawi11 uses personal data only for defined purposes. The table below sets out what we do with your data and the basis for doing it:

05 Payments & PKR Transaction Data

All financial transactions on dawi11 are in Pakistani Rupees (PKR). When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer, debit card, credit card or other supported mobile wallets, the following applies:

• dawi11 records transaction amounts, timestamps, payment method references and confirmation statuses to maintain accurate account balances and withdrawal records.
• Full payment card numbers and mobile wallet PINs are never stored by dawi11. Card and wallet transactions are processed through the relevant payment provider's secure systems.
• Payment references — such as a JazzCash transaction ID or Raast transfer reference — are retained to allow transaction reconciliation and to assist with dispute resolution if a deposit or withdrawal query arises.
• Financial data may be shared with payment processors to the extent necessary to complete a transaction. It is not shared with unrelated third parties for marketing or commercial purposes.

06 Who We Share Your Data With

dawi11 does not sell personal data to third parties. Data is shared only in the following circumstances and with the following categories of recipient:

• Payment processors: JazzCash, Easypaisa, Raast, affiliated banks and card networks receive transaction data necessary to process your PKR deposits and withdrawals.
• Game content providers: Third-party slot, live casino and bingo studios may receive anonymised session and game activity data necessary to deliver and maintain game functionality. These providers do not receive your name, contact details or full financial records.
• Identity verification services: Where required, identity data may be shared with KYC verification partners to confirm account holder identity. These partners operate under data protection obligations.
• Fraud and security services: Technical and account data may be shared with fraud detection providers to identify and prevent misuse of the platform.
• Legal and regulatory requirements: dawi11 may disclose data if required to do so by a valid legal process, court order or obligation under applicable law.

All third parties with whom dawi11 shares data are required to handle that data securely and to use it only for the specific purpose for which it was shared. dawi11 does not authorise third-party recipients to use your data for their own marketing or to share it further without explicit permission.

07 Cookies & Tracking Technologies

dawi11 uses cookies — small text files stored in your browser — and similar tracking technologies to keep the platform running smoothly and to understand how players use it. The main types of cookies used are:

• Essential cookies: Required for the platform to function. These maintain your login session, remember your language preference and keep your PKR wallet balance in sync. The platform cannot operate properly without them.
• Analytics cookies: Collect anonymised data about which pages are visited, how long sessions last and where users navigate within the platform. This helps dawi11 identify areas for improvement. No personally identifiable information is included in analytics data.
• Preference cookies: Remember choices you have made — such as responsible gaming settings or display preferences — so you do not have to re-enter them on each visit.
• Security cookies: Help detect and prevent fraudulent logins and suspicious account activity.

dawi11 does not use cookies to serve advertising on third-party websites or to build profiles for external ad targeting.

08 How We Keep Your Data Secure

dawi11 takes data security seriously. The platform applies the following measures to protect your personal information and PKR transaction records from unauthorised access, loss or misuse:

• Encrypted connections: All data transmitted between your device and dawi11 is protected using SSL/TLS encryption. The padlock icon in your browser confirms the connection is secure.
• Password hashing: Your account password is never stored in plain text. It is processed through a one-way cryptographic hash function so that even internal staff cannot read it.
• Access controls: Only authorised personnel with a specific operational need can access player account data. Access is logged and reviewed regularly.
• Fraud monitoring: Automated systems monitor account activity for patterns consistent with account takeover, identity fraud or unusual transaction behaviour. Suspicious activity triggers review and, where necessary, account protection measures.
• Secure data storage: Personal and financial data is stored on secured servers with restricted physical and network access.

09 How Long We Keep Your Data

dawi11 retains personal data only for as long as it is needed for the purpose it was collected, or as required to meet legal and financial record-keeping obligations. The general retention approach is as follows:

• Active account data: Retained for the duration of your account and for a defined period after account closure to allow for dispute resolution and compliance with any applicable obligations.
• Financial and transaction records: PKR deposit, withdrawal and betting transaction records are retained for an extended period following account closure to satisfy financial record-keeping requirements.
• Identity verification documents: Retained for the period required to satisfy KYC obligations, and then securely deleted or anonymised.
• Support communications: Retained for a reasonable period after the query is resolved to allow follow-up if needed.
• Technical and analytics data: Anonymised or aggregated data may be retained indefinitely for platform improvement purposes. Data that can identify a specific individual is deleted when no longer needed.

When your data is no longer needed and there is no legal basis for continued retention, dawi11 will securely delete or permanently anonymise it.

10 Your Data Rights

As a dawi11 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting dawi11 support through the details in Section 13:

11 Children's Privacy

dawi11 is strictly an adult platform. Registration and use of the platform is only permitted for individuals aged 18 years and above. dawi11 does not knowingly collect personal data from anyone under the age of 18.

If dawi11 discovers or has reason to believe that a registered account belongs to a person under 18, that account will be immediately suspended, any balance will be returned minus any winnings, and all associated data will be handled in accordance with applicable obligations.

If you are a parent or guardian and believe your child may have registered on dawi11, please contact us immediately through the details in Section 13 so we can investigate and take appropriate action.

12 Changes to This Privacy Policy

dawi11 may update this Privacy Policy from time to time as the platform evolves, as new payment methods are added or as our data handling practices change. When updates are made, the "Last updated" date at the top of this page will be revised.

For significant changes that affect how your data is used, dawi11 will make reasonable efforts to notify registered players via their registered email address or through an on-platform notification when they next log in. However, it remains your responsibility to review this page periodically.

Continued use of dawi11 after an updated Privacy Policy is published constitutes your acceptance of the changes. If you do not agree with any update, you may request account closure and discontinue use of the platform.

13 Contact Us About Your Data

If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please reach out to dawi11 support. Contact details are listed in the footer of every page on the platform.

For account-related queries unrelated to data privacy — such as deposit questions, bonus eligibility or responsible gaming tools — the FAQ page covers most common topics. For responsible gaming self-exclusion and spending limit tools, visit the Responsible Gaming page.